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Ms Hartley
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Excellent
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Good
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Reasonable
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Poor
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| How client-friendly did you find Wilsons office staff? |
√ |
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| When Wilsons surveyed the job were we prosessional and informative? |
√
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| How client-friendly did you find our Wilson Technicians? |
√
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| How good was our time-keeping? |
√
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| How well presented were our Wilson Technicians? |
√
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| ow courteous, friendly, helpful and informative were our Wilson Technicians? |
√
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| Did Wilsons clean your carpets and upholstery and leave them looking as beautiful as we said we would? |
Yes |
| Is there any way you would suggest that Wilsons might improve or change the way that we operate? |
No was very pleased
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| Do you have any further comments about the Wilson service? |
Your approach was professional & honest about what could be achieved. Timekeeping was excellent.
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| Client Details: |
Ms Hartley, Durkar, Wakefield, March 2013 |
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